Privacy Policy

Last Updated: [23/03/2025]

Start2Trade ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, start2trade.co.uk (the "Website").

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, and any other details you provide when contacting us or signing up for our courses.
Payment Information: If you make a purchase, your payment details are processed securely via third-party payment providers (we do not store payment details).
Technical Data: IP address, browser type, operating system, and cookies to enhance user experience.
Usage Data: Information on how you interact with our Website, such as pages visited and time spent on the site.

2. Lawful Basis for Processing Data

We collect and process personal data under the following lawful bases as defined under the UK General Data Protection Regulation (GDPR):

Contractual Necessity: To provide and manage our trading training services.
Legitimate Interests: To improve our services, respond to inquiries, and maintain Website security.
Consent: When you opt into marketing communications or accept cookies.
Legal Obligation: When required to comply with legal or regulatory requirements.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our trading training services.
To process payments and manage bookings.
To communicate with you regarding inquiries, course updates, or promotions.
To improve our Website and user experience through analytics and performance monitoring.
To comply with legal and regulatory obligations.

4. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Generally, we retain customer data for [specify duration, e.g., 6 years for financial records], unless you request its deletion sooner.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party companies that assist with website hosting, email communication, and payment processing.
Legal Authorities: If required by law or to protect our rights and property.
International Data Transfers: If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Your Rights Under GDPR

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request Correction of any inaccurate or incomplete data.
Request Deletion of your personal data when it is no longer necessary.
Withdraw Consent where processing is based on consent (e.g., marketing communications).
Object to Processing in certain circumstances, such as direct marketing.
Request Data Portability to transfer your data to another service provider.
Lodge a Complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated.

7. Cookies

Our Website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

7a. Use of Meta Pixel and Conversions API

We use the Meta (Facebook) Pixel and Conversions API to help us understand how visitors use our Website and to improve the relevance of our advertising. These tools allow us to measure the effectiveness of our Facebook and Instagram campaigns and deliver ads that may be more relevant to you.

The data collected may include your IP address, browser type, device information, pages visited, actions taken on our Website, and the referring website or source. This information may be combined with other data that Meta holds about you in order to deliver personalised advertising across its platforms.

You can manage how Meta uses your data for advertising by adjusting your Facebook ad preferences at:
https://www.facebook.com/ads/preferences

For more details on how we use cookies and tracking technologies, please refer to our Cookies Policy.

For more details, please refer to our Cookies Policy.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Start2Trade
Email: info@start2trade.co.uk

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk.